While opening QuickBooks Desktop you may encounter an error Internet Explorer is Turned Off. There are many possibilities of this problem such as internet explorer is turned off, etc.
You will encounter a problem as given below:
Internet Explorer is turned off in your copy of Windows, but QuickBooks needs it to work properly. Please turn on Internet Explorer. You can find out how to this on the Windows support site.
In this post, we’ll discuss the causes and solution steps to fix this error.
Causes for the error message
- Internet Explorer is uninstalled from Windows
- Internet Explorer is turned off
- The version of Internet Explorer installed is earlier than 6.0
5 Simple Steps To Fix this error in QuickBooks Internet Explorer is Turned Off
Step 1: If you’ve uninstalled Internet Explorer, you need to Reinstall it.
As Microsoft suggested to uninstall Internet Explorer for security and privacy concerns, you may have already uninstalled it. But, QuickBooks Desktop features and functions still rely on it.
Also, Internet Explorer 11.0 is the last version but it continues to provide security updates. You can read more about it on Microsoft Website.
To Reinstall Internet Explorer:
- Reinstall Internet Explorer from Microsoft Website
- Once the installation is downloaded, click on the .exe file
- Click on Install to complete the installation process
- Then click Restart Later. Note: We need to turn on the internet explorer from Turn Windows features on or off, then we can restart the computer.
Step 2: Turn Windows features ON or OFF
After reinstalling internet explorer, we need to turn it On to make it accessible with QuickBooks Desktop.
To turn On the Internet Explorer:
- Press Windows+R keys together to open the Run Command
- Type Control and click Ok
- From the Control Panel window, choose Programs > Programs and Features
- On the left panel, click on Turn Windows features on or off
- Now make a check on Internet Explorer 11 to turn on
- Click OK
Step 3: Restart your Computer
After following the above two steps, you need to restart your computer.
To restart the computer:
- Click on the Start button
- Click Power key
- Choose Restart
Once your computer is restarted, open QuickBooks Desktop. Now your software is back on track but incase if the same problem still exists, please do follow the below steps too.
Step 4: Update Internet Explorer
- Make a right-click on the start button
- Choose Settings
- Click Update & Security
- Choose Windows Update
- Click Check for Updates
You need to restart the computer to implement the updates.
Step 5: Uninstall and Reinstall QuickBooks Desktop
You may need to uninstall QuickBooks if the same problem still exists. To uninstall QuickBooks Desktop:
- Press Windows+R keys together to open the Run Command
- Type Control and click Ok
- Now select Programs > Programs and Features
- Under Programs and Features select QuickBooks Desktop from the list and click Uninstall
- Click Yes, If prompts you
- Click Next and choose Remove
- It may take some time to uninstall QuickBooks from your computer
- Click Finish, Once the installation wizard successfully uninstalled QuickBooks
You can follow this post to reinstall QuickBooks Desktop.
After following all the above steps you’ll no longer face “QuickBooks Internet Explorer is turned off in your copy of Windows, but QuickBooks needs it to work properly.” but incase if this problem still exists, you can speak with our independent experts for a quick resolution. Dial TollFree or Leave us your message.
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