QuickBooks Error 1328 occurs when installing or uninstalling it from the computer. Error Code 1328 sometimes also arises at the time of updating or repairing QB Desktop.
You may see this error as given below:
Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp.
In this post, we’ll discuss the causes and solution steps to fixing this error code.
Quick Note: You may also face QuickBooks Error 1402
Causes for QuickBooks Error Code 1328
- Problem with Microsoft .NET Framework
- Microsoft MSXML and C++ files are damaged
- Windows issue
- Improper QuickBooks installation
Quick Note: Process to fix this error code may complex, you can speak with our experts for a quick resolution or leave us your message
5 Simple Steps to Fix QuickBooks Error 1328
Step 1: Download and Install QuickBooks Tool Hub
- Download QuickBooks Tool Hub and go to your download by pressing CTRL+J
- Under your downloads list click on QuickBooksToolsHub.exe
- Click Yes to allow this app to make changes
- Now click on Next to install it and then click Yes again for accepting the license agreement
- Click on Next and then Install (It may take some time)
- Once the installation is complete click on Finish
- Now open QuickBooks Tool Hub (Icon will be available on your desktop)
Step 2: Run QuickBooks Install Diagnostic Tool
- Open QuickBooks Tool Hub
- Go to Installation Issues tab and click on the QuickBooks Install Diagnostic Tool
- It may take some time to configure…
- Once it’s configured, click on Yes to accept the license agreement
- Click Proceed to start repairs on your QuickBooks desktop components.
- Once completed, restart your computer.
Step 3: Update your Windows
- Make a right-click on the Start button and select Settings
- Click on Update & Security
- Select Windows Update section
- Click on Check for Updates
- If updates are available to download it’ll start installing it automatically
- Restart your computer now
Quick Note: You may also face QuickBooks Error 1903
Step 4: Manually fix Windows Component
If any of the above three steps didn’t work for you we recommend you fix your Windows component manually. If possible, try to contact any IT expert or speak with Microsoft support for this.
Repair Microsoft .Net framework
- Press Windows+R keys together from the keyboard
- Type Control into the Run Window
- Go to Programs > Program and Features
- Click on Turn Windows features on or off
- If, .NET Framework 3.5 and later are check make them unchecked and click OK, now restart your computer
- After restarting your computer make sure to check .Net Framework 3.5 and later again and follow on-screen instructions.
Repair Microsoft MSXML
- Press Windows+R keys from the keyboard
- A Run box pop out from the screen, type appwiz.cpl into it and click OK
- Select MSXML 6.0 from the list and click on uninstall(at the top of the list)
- Now download the msxml.msi file from the Microsoft Website
- Once it’s downloaded make a double click on it and follow the on-screen instructions.
- Install QuickBooks desktop after the complete install of MSXML file
Step 5: Restart Computer in Selective Startup
- Press Windows+R keys together from the keyboard and a Run box will come up
- Now type MSCONFIG into the Run box and click OK
- Under the General tab, choose Selective startup and ensure that Load startup items option is unchecked
- Then click OK
- If prompted, click on Restart
- Now Uninstall and Reinstall QuickBooks Desktop
Important: Before you uninstall QuickBooks Desktop. Make sure to handy with your product information such as License Number and Product Number. You can find this info by pressing the F2 key or Ctrl+1 key on QuickBooks.
After the Uninstall and Reinstall of QuickBooks, you need to get your computer back in the normal startup mode.
- Press Windows+R to open a Run window
- Now type MSCONFIG into the Run box and click OK
- Select Normal Startup
- Now click Apply and then OK
- Now restart your computer
After following all the above steps you’ll no longer face QuickBooks Error Code 1328 but in case if the same problem still exists you can speak with our experts or leave us your message.
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