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Error: Barcode Active X class not registered in QuickBooks POS

While working with QuickBooks Point of Sale you may encounter an error barcode active X class not registered with your tag printer.

There are many possibilities of this problem in QuickBooks POS and we’ve discussed some of them below:

Error: Tags not printing in QuickBooks Desktop Point of Sale

Causes when Barcode Active X class not registered in QuickBooks Desktop Point of Sale

  • The printer is not compatible with QuickBooks Point of Sale
  • Printer drivers are damaged
  • Printer is offline
  • Thermal papers aren’t placed properly
  • The printer is not configured properly in QuickBooks Point of Sale preferences
  • Printer is not connected to the computer

Note: The process to fix this may be complex, you can speak with our experts for a quick resolution. Dial TollFree or leave us your message and we’ll contact you.

5 Simple Steps to take when Barcode Active X class not registered in QuickBooks POS

Step 1: Ensure that you’re using the latest QuickBooks POS version

  • Open the QuickBooks Desktop Point of Sale
  • Go to the Help menu and click Software Updates > Check for Updates
  • If an update is available to download, click on Install
  • If the QuickBooks POS is up to date, click OK

Step 2: Ensure that the Printer is online and connected to the computer

  • Turn off and then turn on the printer and ensure that the cable is connected properly to the computer
  • If it’s a wireless printer, ensure that it’s configured properly with the QuickBooks Desktop Point of Sale

Step 3: Configure QuickBooks Point of Sale Preferences

  • Open QuickBooks Point of Sale
  • Go to File > Preferences > Workstation
  • Select Documents & Printers
  • Ensure that your correct printer is selected, also the suitable template is selected for your printer.
  • Then click Save

Step 4: Ensure that the printer queue is empty

  • If the Point of sale is open, you can close it
  • Now press Windows+R keys together to open the Run Command
  • Then type Control and click OK to open the Control Panel
  • Now click on Hardware and Sound and then choose Devices and Printers
  • Make a double click on your printer
  • Then make a double click on See What’s Printing
  • Now choose the document and click on Cancel
  • Close the current window and open QuickBooks Point of Sale to print

Step 5: Reinstall Printer Drivers

  • Press Windows+R keys to open the Run command
  • Then type Control under the Run dialog box to open the Control Panel
  • Now click OK
  • Choose Devices and Printers
  • Make a right-click on the printer and choose Remove Device
  • Click Yes to confirm
  • Now reboot the computer
  • Follow your printer installation guide to install it manually such as Zebra, etc.

After following all the above steps you’ll no longer face Barcode Active X class not registered issue but in case the same problem still exists, you can speak with our experts.

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