QuickBooks Point of Sale helps retail businesses track their inventory, process credit cards, manage bills, etc. but sometimes while working with the software users encounter problems such as they’re unable to open QuickBooks Point of Sale which may put their store activities behind.
The reason for this post is to find out the solution steps in case QuickBooks POS won’t open on your computer. The below steps will help your software to fix this issue.
Causes for this problem
- Corrupted/Damaged Program Installation Files
- Firewall or Anti-virus blocking basic program files to run
Note: The process to fix this issue may be complex, you can speak with our experts for a quick resolution. Dial our Toll-Free or leave us your message.
6 Simple Steps to Fix When You’re Unable to Open QuickBooks Point of Sale
Step 1: Install QuickBooks Point of Sale Latest Updates
- Close QuickBooks Point of Sale
- Go to QuickBooks Download and Update page
- Then choose your Country
- Now choose the Product as QuickBooks Point of Sale
- Now select your Product Edition as Basic, Pro or Multi-Store
- Then select your Product Version as 18.0, 19.0
- Now click Search and click on Get the latest updates(below the download button)
- Once the update is downloaded, click on it to install
Step 2: Repair QuickBooks Point of Sale
- Close QuickBooks Desktop Point of Sale
- Press Windows+R keys together to open the Run Command
- Type Control and click OK to open the Control Panel
- Then choose Programs > Programs and Features
- Now from the program list, choose QuickBooks Point of Sale 20XX and make right-click on it
- Then select Repair
- The repair process may take some time to complete
Note: You may also face Failed to Open Company in QuickBooks POS
Step 3: Delete Contents of Entitlement Client Folder
- Browse to C:\ Program Data\Intuit\Entitlement Client\v8.0
- Now press Ctrl+A to select all the files at once
- Then make a right-click and click Delete
- Click Yes to confirm
After deleting the content from the Entitlement Client Folder, it needs to re-register QuickBooks Point of Sale. It’s suggested to be handy with the License and Product Number of POS. You can locate the same from here.
Step 4: Configure Firewall
This problem may also arise because of the firewall configuration. If the firewall is blocking access to the workstation then you might face this problem while working with QB POS.
You can contact your IT team or speak with our experts to check firewall settings.
If the same problem still exists, please proceed further with the below steps too for further troubleshooting.
Step 5: Uninstall QuickBooks Point of Sale
Important – Before you go ahead and uninstall & reinstall QuickBooks Point of Sale get ready with your license or product number because in the process of the reinstallation of QuickBooks POS will ask you for the information. You can log in to the Intuit Account to find the same.
- Close QuickBooks Desktop Point of Sale
- Press Windows+R keys together to open the Run Command
- Type Control and click OK to open the Control Panel
- Then choose Programs > Programs and Features
- Now from the program list, choose QuickBooks Point of Sale 20XX and make right-click on it
- Then select Uninstall
- Now follow on-screen instructions to uninstall QuickBooks
Step 6: Reinstall QuickBooks Point of Sale
- Go to QuickBooks Download and Update page
- Then choose your Country
- Now choose the Product as QuickBooks Point of Sale
- Now select your Product Edition as Basic, Pro or Multi-Store
- Then select your Product Version as 18.0, 19.0
- Now click Search and click on Download
- Then follow the on-screen instructions to reinstall QuickBooks POS
Note: You may also need to Download Old QuickBooks POS Versions (12.0-19.0)
After following all the above steps you’ll no longer face the ‘Unable to Open QuickBooks Point of Sale’ issue but in case the same problem still exists, you can speak with our experts for a quick resolution.
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