QuickBooks Internet Connection Error 6718407

QuickBooks Internet Connection Error 6718407 arises when downloading the payroll update. Error Code 6718407 generally caused by incorrect internet settings, damaged company files, etc.

In this post, we’ll discuss the causes and solution steps to fix this problem.

Note: You may also face QuickBooks IC Error 67186445

Causes for QuickBooks Internet Connection Error Code IC 67186445

  • Damaged company file
  • Improper internet settings
  • Improper firewall or antivirus settings

Things to do before troubleshooting

A. Create a Company File Backup

  • Open QuickBooks
  • Go to File > Back Up Company > Create Local Backup
  • Now follow onscreen instructions to create a company file backup

B. Update QuickBooks Desktop

  • Close QuickBooks
  • Press and hold down the Ctrl key from the keyboard. Make a double click on the QuickBooks Desktop icon. Don’t release the keys until QuickBooks is open on your computer. You’ll see No Company Open window
  • Go to Help > Update QuickBooks Desktop…
  • Click on Update Now tab to the top
  • Click Get Updates
  • Once QuickBooks update successfully click on Close

Quick Note: The process to fix this problem may complex, you can speak with our experts for a quick solution. Dial our TollFree or Leave us your message.

10 Simple Steps to Fix QuickBooks Internet Connection Error 6718407

Step 1: Restart the Computer

Restarting the computer is well known as the solution to this problem. If the restart works you’re good to go.

To restart the computer

  • Click on the Start button
  • Click on the Power button
  • Select Restart

After the restart, try to download the payroll again, if the same problem still exists proceed further with the below troubleshooting steps.

Step 2: Ensure QuickBooks Payroll Subscription is Active

  • Open QuickBooks Desktop
  • Go to Employees > Get Payroll Updates
  • Ensure that Subscription status is Active
  • Click Close

Step 3: Ensure the Service Key is Correct

Error Code 6718407 can be a reason of incorrect service key.

  • Open QuickBooks Desktop
  • Go to Employees > Manage Service Key
  • Click Edit
  • Ensure if the Service key is correct

Step 4: Verify Computer’s Date and Time

  • Close QuickBooks Desktop
  • Press Windows+R keys to open the Run command
  • Type Control and click OK
  • Select Clock and Region
  • Choose Date and Time
  • You can ensure the date and time. In case, you find that there are incorrect date and time, click on change date and time… to apply to correct changes
  • Click OK

Step 5: Add Intuit URL as a Trusted Website

  • Press Windows+R keys to open the Run command
  • Type iexplore and click OK to open internet explorer
  • Click on the top-right gear icon and choose Internet Options
  • Select the Security tab
  • Click on the Trusted Sites icon and Sitesbutton(See an image below)
  • Type https://www.intuit.com/ to Add this website to the zone(See an image below))
  • Click Add
  • Ensure to make a check on Require server verification (https:) for all sites in this zone
  • Click Close and OK
QuickBooks Internet Connection Error 6718407

Step 6: Verify Internet Explorer Settings

A. Make Internet Explorer as a Default Web Browser

  • Press Windows+R keys to open the Run command
  • Type inetcpl.cpl to open Internet Properties
  • Click OK
  • Select the Programs tab
  • Click on Make Internet Explorer the Default Browser
  • Under Web Browser, choose Internet Explorer to make a default browser

B. Delete Temporary Internet Files

  • Press Windows+R keys to open the Run command
  • Type inetcpl.cpl to open Internet Properties
  • Click OK
  • Click Delete
  • Choose Temporary Internet Files and Website Files
  • Click Delete

C. Ensure TLS 1.2 is Checked

  • Under the Internet Properties
  • Click on the Advanced tab
  • Scroll the cursor to the Security section
  • Verify that TLS 1.2 is checked
  • Also, ensure that TLS 1.0 & TLS 1.1 are unchecked

Step 7: Download and Install QuickBooks Tool Hub

  • Download QuickBooks Tool Hub and go to your download by pressing CTRL+J
  • Under your downloads list click on QuickBooksToolsHub.exe
  • Click Yes to allow this app to make changes
  • Now click on Next to install it and then click Yes again for accepting the license agreement
  • Click on Next and then Install (It may take some time)
  • Once the installation is complete click on Finish
  • Now open QuickBooks Tool Hub (Icon will be available on your desktop)

Step 8: Run Quick Fix My Program

  • Open QuickBooks Tool Hub
  • Go to the Program Problems tab and click on the Quick Fix my Program
  • It may take some time to run
  • Once completed, reopen QuickBooks Desktop

Step 9: Run QuickBooks File Doctor

QuickBooks File Doctor helps you to auto-configure the firewall and anti-virus settings. It may take some time to perform the complete process.

  • Open QuickBooks Tool Hub (Icon will be available on the desktop)
  • Under the Company File Issues tab click on Run QuickBooks File Doctor
  • Click on Browse to select the company file
  • Select Check your file and network
  • Click Continue
  • Enter QuickBooks Admin password and click Next

Now scan begins, it may take some time depending on the company file size. Once the scan finished, your issue may be resolved. If not, please proceed further with the below step.

Step 10: Uninstall and Reinstall QuickBooks

Before you uninstall QuickBooks ensure to be handy with the license and product number or log in to the Intuit QuickBooks Account to get the information.

If the above steps won’t work, you may also need to Uninstall and Reinstall QuickBooks Desktop in order to fix this problem permanently. It also could be your computer Windows issues, we recommend you to contact your IT person.

After following all the above steps, you’ll no longer face QuickBooks Internet Connection Error Code 6718407 but in case you still face the same problem please speak to our experts. Call Our TollFree or let us call you.

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